Social Media Marketing
Instagram Stories Just Arrived. A Quick Guide for Small Businesses
Instagram Stories have been live for about three weeks. How they differ from regular posts, and simple behind-the-scenes ideas for shops and restaurants.
/ Category: Social Media Marketing
Social Media Marketing
Practical notes on websites, content, campaigns and the systems that help ecommerce brands, institutions and hospitals grow online.
Ideas & practice · Viral Wave Media
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Social Media Marketing
Facebook Reactions Are Here. Reading Them as Customer Feedback
Love, Haha, Wow, Sad and Angry are now live on Facebook. What reactions can tell a business page about how people feel, and what they can’t.
Social Media Marketing
Twitter for Delhi Businesses: Use It for Customer Service, Not Announcements
Most small business Twitter accounts go quiet after a few offers. We think Twitter works better as a help desk: quick replies, open DMs and complaints handled in public.
Social Media Marketing
WhatsApp Broadcast Lists for Local Businesses: Useful, If You Don’t Spam People
WhatsApp broadcast lists let a shop or restaurant message regular customers one to one. Here is how to use them with permission, at a sensible frequency, without becoming a nuisance.
Social Media Marketing
Fewer People Are Seeing Your Facebook Page Posts. Here Is What We Are Changing
Facebook page posts are reaching fewer fans than before. We explain why, and the four changes we are making to how we run pages for our clients.
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